1. Introduction

ShipTrack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our shipping and tracking services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

By using our services, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide, operate, and maintain our services
• To process and fulfill shipping orders and tracking requests
• To create and manage your account
• To send you service and administrative notifications
• To respond to your comments, questions, and requests
• To improve our website, products, and services
• To protect our services, users, and the public
• To comply with legal obligations
• To prevent and address fraud, breach of policies or terms, and threats or harm

We may also use your information for marketing purposes, such as sending you promotional emails about our products, services, or other information we think you may find interesting. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.

4. Information Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Shipping Carriers: To facilitate shipping and tracking services, we share necessary information with shipping carriers and partners.
• With Affiliated Companies: We may share your information with our affiliated companies, in which case we will require those affiliates to honor this Privacy Policy.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to help customize our services and improve your experience.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing of your personal information
• The right to data portability
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests.

Please note that we may not be able to provide services without certain necessary data.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will do our best to protect your personal information, but transmission of personal information to and from our services is at your own risk. You should only access our services within a secure environment.

8. International Data Transfers

Our services are operated globally, and your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@shiptrack.com
• By phone: 1-800-123-4567
• By mail: ShipTrack Privacy Office, 123 Shipping Lane, Logistics City, LC 12345